Front of House/Client Liaison
The Engine House is a thriving, creative hub in the heart of Bexley, with more than 50 modern studios,
extensive co-working zone and high tech meeting rooms for start-ups, entrepreneurs and growing businesses.
Following a recent rebrand and refurbishment to modernise the look and feel of the space, the centre has
introduced a 3d suite for prototyping and CAD design/training and a unique zone for wellbeing and
mindfulness. The Engine House is also perfectly situated to capitalise on the new Abbey Wood Crossrail
station.
https://enginehousebexley.co.uk/
An exciting opportunity has arisen for an outgoing and pro-active Front of House/Client Liaison, to fill a varied
role as the face of the Engine House and to help develop a vibrant, energetic environment for our new and
existing clients.
Great exposure to all areas of a small business for the right candidate.
Key skills include promoting office space, community building and reception. Salary competitive.
To apply please email your CV to georgina.light@thamesinnovationcentre.com.
Responsible for:
- Office space promotion and reception
- First line response to new enquiries using Customer Relationship Management software (training
available)
- Organise show rounds to potential new businesses
- Greeting and welcoming guests and directing visitors appropriately
- Answering, screening and forwarding incoming phone calls
- Managing incoming and outgoing mail
- Maintaining office security by following safety procedures and controlling access
- Ordering office supplies
- Managing ANPR car park system
- Booking and setting up meeting rooms
- First line logging of facility and IT jobs with relevant contractors
- Collating monthly data for management accounts (franking and meeting room)
- Ensuring centre standards and brand guidelines are up-kept
Business community and networking
- Supporting the team in creating a strong business community and event/networking programme
- Producing engaging centre updates via email and Mailchimp (training available)
- Maintaining and updating company website including online booking system (training available)
Personal specification
- Friendly and confident individual with excellent communication, persuading and negotiation skills,
encouraging engagement and buy-in
- Professional, flexible and proactive approach to work with drive and ownership of tasks
- Willing to roll sleeves up and work in a small, dynamic team
- Able to link businesses together and build relationships
Qualifications
- 5 A-C GCSEs or equivalent desirable
- Knowledge of Zoho CRM system desirable
- Knowledge of sign in and visitor management software (preferably Inventry) desirable
- Knowledge and understanding of social media platforms desirable
- Qualified first aider and fire marshal or prepared to undertake training
To apply please email your CV to georgina.light@thamesinnovationcentre.com.
