We Are Hiring!

Front of House/Client Liaison

The Engine House is a thriving, creative hub in the heart of Bexley, with more than 50 modern studios,
extensive co-working zone and high tech meeting rooms for start-ups, entrepreneurs and growing businesses.
Following a recent rebrand and refurbishment to modernise the look and feel of the space, the centre has
introduced a 3d suite for prototyping and CAD design/training and a unique zone for wellbeing and
mindfulness. The Engine House is also perfectly situated to capitalise on the new Abbey Wood Crossrail
station.
https://enginehousebexley.co.uk/
An exciting opportunity has arisen for an outgoing and pro-active Front of House/Client Liaison, to fill a varied
role as the face of the Engine House and to help develop a vibrant, energetic environment for our new and
existing clients.
Great exposure to all areas of a small business for the right candidate.
Key skills include promoting office space, community building and reception. Salary competitive.


To apply please email your CV to georgina.light@thamesinnovationcentre.com.

 

Responsible for:

  • Office space promotion and reception
  • First line response to new enquiries using Customer Relationship Management software (training
    available)
  • Organise show rounds to potential new businesses
  • Greeting and welcoming guests and directing visitors appropriately
  • Answering, screening and forwarding incoming phone calls
  • Managing incoming and outgoing mail
  • Maintaining office security by following safety procedures and controlling access
  • Ordering office supplies
  • Managing ANPR car park system
  • Booking and setting up meeting rooms
  • First line logging of facility and IT jobs with relevant contractors
  • Collating monthly data for management accounts (franking and meeting room)
  • Ensuring centre standards and brand guidelines are up-kept

Business community and networking

  • Supporting the team in creating a strong business community and event/networking programme
  • Producing engaging centre updates via email and Mailchimp (training available)
  • Maintaining and updating company website including online booking system (training available)

Personal specification

  • Friendly and confident individual with excellent communication, persuading and negotiation skills,
    encouraging engagement and buy-in
  • Professional, flexible and proactive approach to work with drive and ownership of tasks
  • Willing to roll sleeves up and work in a small, dynamic team
  • Able to link businesses together and build relationships

Qualifications

  • 5 A-C GCSEs or equivalent desirable
  • Knowledge of Zoho CRM system desirable
  • Knowledge of sign in and visitor management software (preferably Inventry) desirable
  • Knowledge and understanding of social media platforms desirable
  • Qualified first aider and fire marshal or prepared to undertake training

 

To apply please email your CV to georgina.light@thamesinnovationcentre.com.