Privacy policy

For the purposes of this document, the Company will be referred to as The Engine House.

Corporate Privacy Notice

The Engine House is a ‘data controller’ as we collect and process personal information about you. The information we collect is used in accordance with data protection and other relevant legislation.

Contact details for the data controller’s representative are:

What personal information do we process?

We may collect the following personal information:

• Name
• Date of birth
• Postal address
• Email address
• Mobile number
• Payment details
• Images from events
• CCTV footage

Special category data includes sensitive information like ethnicity, political views, religious beliefs, health data, and more.

Lawful basis for processing

• Consent
• Contract performance
• Legal obligation
• Vital interests
• Public task
• Legitimate interest

Purpose of processing

• Verifying identity and processing transactions (contract)
• Meeting legal obligations such as anti-money laundering checks
• Marketing communications with consent
• Using event images/videos (consent)
• Emergency communications and CCTV (legitimate interest)
• Managing employee records (legal obligation and contract)

Sharing your information

Your data may be shared with:

• Bexley Council
• Police
• Debt collectors
• Home Office (immigration)
• DWP

International transfers

If data is transferred outside the EEA, it will only be sent to countries or organisations with appropriate data protection safeguards.

How long do we keep your data?

We keep personal data as long as necessary per our internal Record Retention Schedule.

Your rights

• Access
• Rectification
• Erasure ("right to be forgotten")
• Objection to processing
• Data portability
• Restrict processing
• Withdraw consent at any time
• Not be subject to automated decision-making

If you wish to exercise your rights, please contact us at data.protection@theenginehousebexley.co.uk.

Complaints

You can contact the Information Commissioner’s Office:

Cookies

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• Track website usage
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• Enable personalized content

Manage cookies in your browser or visit www.allaboutcookies.org for guidance.

Shopify Hosting

Our store is hosted on Shopify Inc. Your data is stored securely via Shopify’s infrastructure. For more info, view the Shopify Privacy Policy.

Third-party Services

• Google Analytics – Analyzes website usage. No personal identifiers collected. Privacy Policy
• Google Ads – Advertising and remarketing. Privacy Policy
• Facebook Ads – Retargeting via Facebook cookies. Privacy Policy
• Mailchimp – Email marketing. Privacy Policy

Payments

Shopify handles payment processing and complies with PCI DSS standards. Credit card details are encrypted and not stored on our servers. Learn more at Shopify PCI Compliance.

Controlling Cookies

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