Terms of service

This website is operated by enginehousebexley. Throughout the site, the terms “we”, “us” and “our” refer to enginehousebexley. enginehousebexley offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall enginehousebexley, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless enginehousebexley and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United Kingdom.

SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Purpose

The Multifaith, Meditation, and Prayer Room at The Engine House is a dedicated space for quiet prayer, meditation, and self-reflection. This room is intended to support members' personal and spiritual well-being while promoting a respectful and inclusive environment.

Rules for Use

Permitted Activities

The room is available for:

• Quiet prayer and individual or silent group worship.
• Meditation or self-reflection.
• Reading or silent contemplation related to spiritual or personal growth.

Prohibited Activities

To maintain the peaceful nature of the room, the following activities are not permitted:

1. Physical Activities: Yoga, Pilates, or other fitness routines.
2. Audio Disruptions: Playing music, videos, or other audio, even through personal devices, if audible to others.
3. Consumption: Eating or drinking, except for water in sealed bottles.
4. Promotional Materials: Displaying or distributing advertisements, business flyers, or religious banners and materials.
5. Meetings: Holding business discussions or activities unrelated to the room’s intended purpose.
6. Group Events: Conducting group activities without prior written approval.

Member Responsibilities

1. Respect for Others:

   • Keep noise to a minimum and avoid disruptive behaviour.
   • Silence or switch off mobile phones while in the room.
   • Share the space equitably, especially during busy times.

2. Cleanliness:

   • Leave the room clean and tidy after use.
   • Remove all personal belongings when leaving.

3. Time Limits:

   • Usage is limited to 30 minutes during peak hours to allow fair access for all members.

4. Health and Safety:

   • Open flames, candles, incense, or any hazardous materials are not permitted.
   • Familiarise yourself with emergency exits and safety procedures.

5. Accessibility:

   • The room is accessible to all members, including those with disabilities. If additional support is required, please contact management.

Reporting Issues

Any concerns, misuse, or issues related to the Multifaith, Meditation, and Prayer Room should be reported via our QMS portal.

Compliance and Consequences

To ensure the room is used appropriately and remains a welcoming environment:

• Warnings: Minor violations will result in a formal written warning.
• Access Restrictions: Repeated or severe breaches may lead to temporary or permanent restrictions on room access.
• Termination of Membership: Persistent non-compliance may result in the termination of the member's licence agreement with The Engine House.

Decisions on access restrictions, warnings, or membership termination are at the sole discretion of The Engine House management.

Feedback and Suggestions

We welcome feedback to improve this space and better serve our members. Please share your suggestions via the QMS portal.

Amendments

The Engine House reserves the right to update this policy as needed. Members will be informed of changes, and the updated policy will be accessible on our website and other communication platforms.

By using the Multifaith, Meditation, and Prayer Room, members agree to abide by this policy, ensuring the space remains respectful and peaceful for all.

For more information or questions, please contact The Engine House team.

• 1. Building: all that land and buildings known as The Engine House Bexley, 2 Veridion Way, Veridion Park, Erith, Kent DA18 4AL including all or any Car Parks.

   

Car: one private motorcar or van which belongs to the Licensee.

Car Park: the car park area that serves the Building and Car Parks shall have the same meaning.

Common Parts: any parts of the Building designated by the Licensor from time to time for the common use and enjoyment by the Licensee and other authorised users of the Building to include (but not limited to) roads, paths, entrance halls, corridors, lifts, staircases, landings, kitchens, toilet facilities etc and otherwise described in the Handbook.

Competent Authority:  any statutory undertaker statutory public local or other authority or regulatory body or any court of law or government department or any of them or any of their duly authorised officers.

Handbook: the occupiers handbook provided to and/or available on request to the Licensee as varied from time to time

Lease: the underlease dated 15 March 2007 and made between (1) The Mayor and Burgesses of the London Borough of Bexley and (2) The Engine House Bexley Limited and all documents supplemental or collateral to that lease.

Necessary Consents:  all planning permissions and all other consents, licences, permissions, certificates, authorisations and approvals whether of a public or private nature which shall be required by any Competent Authority for the Permitted Use.

Permitted Use: office use.

Sharer: a third party in occupation of part of the Property at the date of this licence or expected to occupy during the whole or any part of the Licence Period

Use Prevention Measure: any mandatory measure imposed by the Government for the prevention or delay of the spread of coronavirus or any other epidemic or pandemic disease which requires the Licensee not to use the Property (or any part of it) for the Permitted Use or the Licensor to prevent or restrict access to the Building for the Licensee (including its employees and authorised third parties so that the Lessee would not be able to use the Property (or any part of it) for the Permitted Use.

VAT:  value added tax chargeable under the Value Added Tax Act 1994 and any similar replacement tax and any similar additional tax.

1.1  A person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality).

1.2  Unless the context otherwise requires, words in the singular shall include the plural and in the plural shall include the singular.

1.3  A reference to laws in general is a reference to all local, national and directly applicable supra-national laws as amended, extended or re-enacted from time to time and shall include all subordinate laws made from time to time under them and all orders, notices, codes of practice and guidance made under them.

1.4  Unless otherwise specified, a reference to a statute or statutory provision is a reference to it as amended, extended or re-enacted from time to time and shall include all subordinate legislation made from time to time under that statute or statutory provision and all orders, notices, codes of practice and guidance made under it.

1.5  Any obligation on a party not to do something includes an obligation not to allow that thing to be done and an obligation to use best endeavours to prevent that thing being done by another person.

1.6  A working day is any day which is not a Saturday Sunday bank holiday or a public holiday in England.

1. Licence to occupy

2.1  Subject to clause 3 and clause 5 and in consideration of the Deposit received by the Licensor the Licensor permits the Licensee to occupy the Property (so far as is not inconsistent with the Licensee's use of the area designated within the Property) for the Permitted Use for the Licence Period in common with the Licensor and the Sharer and all others authorised by the Licensor (so far as is not inconsistent with the rights given to the Licensee to use the Property for the Permitted Use) and may park one Car in the Car Park on a first come first serve basis.

2.2  The Licensee acknowledges that:

(a)  the Licensee shall occupy the Property as a licensee and that no relationship of landlord and tenant is created between the Licensor and the Licensee by this licence;

(b)  the Licensor retains control, possession and management of the Property and the Licensee has no right to exclude the Licensor from the Property;

(c)  the licence to occupy granted by this agreement is personal to the Licensee and is not assignable and the rights given in clause 2 may only be exercised by the Licensee and its employees;

(d)  without prejudice to its rights under clause 5, the Licensor shall be entitled at any time on giving not less than 5 working days' notice to require the Licensee to transfer to alternative space elsewhere within the Building and the Licensee shall comply with such requirement;

(e)  the Licensee shall use the Car Park on a first come first served basis as a licensee and no relationship of landlord and tenant is created between the Licensor and the Licensee by this licence; and

(f)  the Licensor retains control, possession and management of the Car Park and the Licensee has no right to exclude the Licensor nor any other occupier of the Licensor from it.

1. Licensee's obligations

The Licensee agrees and undertakes:

(a)  to pay:

to the Licensor the Licence Fee payable without any deduction in advance on the first day of each month and proportionately for any period of less than a month the first such payment being for the period from and including the Licence Fee Commencement Date to the end of the month following such date to be made together with such VAT as may be chargeable on the Licence Fee;

(b)  to keep the Property clean, tidy and clear of rubbish;

(c)  not to use the Property other than for the Permitted Use;

(d)  not to make any alteration or addition whatsoever to the Property;

(e)  not to display any advertisement, signboards, nameplate, inscription, flag, banner, placard, poster, signs or notices at the Property or elsewhere in the Building without the prior written consent of the Licensor;

(f)  not to do or permit to be done on the Property anything which is illegal or which may be or become a nuisance (whether actionable or not), annoyance, inconvenience or disturbance to the Licensor or to tenants or occupiers of the Building or any owner or occupier of neighbouring property;

(g)  not to cause or permit to be caused any damage to the Property, Building or any neighbouring property; or any property of the owners or occupiers of the Property, Building or any neighbouring property;

(h)  not to browse or download material of an illegal or offensive nature including but not limited to copyrighted movies, music, or software, hacking/cracking material, or adult material;

(i)  not to do anything to threaten, injure or cause distress to the Sharer or any occupiers of the Building;

(j)  not to allow any other person to use the Property except employees of the Licensee and any Sharer authorised to share occupation of the Property in another designated area within it;  

(k)  not to interfere with the conduct of the Sharers business;

(l)  to keep the Property clean, tidy and clear of rubbish and not to deposit rubbish in Property

(m)  not to obstruct the Common Parts, make them dirty or untidy or leave any rubbish on them;

(n)  not to apply for any planning permission in respect of the Property;

(o)  not to do anything that will or might constitute a breach of any Necessary Consents affecting the Property or which will or might vitiate in whole or in part any insurance effected by the Licensor in respect of the Property and Building from  time to time;

(p)  to observe the rules and regulations contained in the Handbook governing the Licensee's use of the Property and the Common Parts and the Car Park;

(q)  to leave the Property in a clean and tidy condition and to remove the Licensee's furniture equipment and goods from the Property at the end of the Licence Period;

(r)  to indemnify the Licensor and keep the Licensor indemnified against all losses, claims, demands, actions, proceedings, damages, costs, expenses or other liability in any way arising from this licence; any breach of the Licensee's undertakings contained in clause 3; and/or the exercise of any rights given in clause 2;

(s)  not to do anything on or in relation to the Property that would or might cause the Licensor to be in breach of the tenant's covenants and the conditions contained in the Lease; and

(t)  to give details on the Licensor's request of who is using the Car Park and the registration number of any Car;

(u)  not to do anything on or in relation to the Property or Car Park that would or might cause the Licensor to be in breach of the tenant's covenants and the conditions contained in the Lease; and

(v)  to pay to the Licensor interest on the Licence Fee or other payments at the rate of 4 per cent per annum above the base rate of the Bank of England from time to time calculated on a daily basis from the due date until payment if the Licensee shall fail to pay the Licence Fee or any other payments due under this licence within 14 days of the due date (whether formally demanded or not).

(w)  to maintain public liability insurance in the Licensee’s name to cover claims for injury to or death of any person or loss or damage to any real or personal property.

1.  Annual License Fee Increase

Licence Fees are reviewed annually by the Licensor, on the 1st April each year. If required, the License Fee will be amended to reflect market value and the Licensee will be notified of this in advance.

1.  Termination

5.1  This licence shall end on the earliest of:

(a)  the expiry of the Licence Period; or

(b)  the expiry of any notice given by the Licensor to the Licensee at any time on breach of any of the Licensee's obligations contained in clause 3; or

(c)  the expiry of not less than 30 working days’ notice given by the Licensor to the Licensee or by the Licensee to the Licensor at any time.

5.2  Termination of this licence shall not affect the rights of either party in connection with any breach of any obligation under this licence which existed at or before the date of termination.

1.  Deposit

Following any breach of the terms of this licence the Licensor shall be entitled to withdraw from the Deposit such proportion of the Deposit as may be reasonably necessary to make good that breach and such sum as necessary to satisfy expenses. The balance shall be repayable to the Licensee at the end of the Licence Period. 

1.  Notices

Any notice or other communication given under this licence shall be in writing and shall be delivered by hand or sent by pre-paid first-class post or other next working day delivery service to the relevant party and will be deemed to have been received if delivered by hand, on signature of a delivery receipt or at the time the notice or other communication is left at the proper address if sent by pre-paid first-class post or other next working day delivery service, at 9.00 am on the second working day after posting if sent by pre-paid first-class post or other next working day delivery service, at 9.00 am on the second working day after posting.

1.  No warranties for use or condition

The Licensor gives no warranty that the Property possesses the Necessary Consents for the Permitted Use and the Licensor gives no warranty that the Property is physically fit for the purposes specified in clause 2.

1.  Limitation of Licensor's liability

The Licensor is not liable for:

(a)  the death of, or injury to the Licensee, its employees, customers or invitees to the Property; or

(b)  damage to any property of the Licensee or that of the Licensee's employees, customers or other invitees to the Property; or

(c)  any losses, claims, demands, actions, proceedings, damages, costs or expenses or other liability incurred by Licensee or the Licensee's employees, customers or other invitees to the Property in the exercise or purported exercise of the rights granted by clause 2;

(d)  any liability for breaches due to technological reasons outside of the Licensors control; or

(e)  for any period where Use Prevention Measure is taken by the Licensor.

1.  Third party rights

A person who is not a party to this licence shall not have any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this licence.

1.  Governing law

This licence and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

1.  Jurisdiction

Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this licence or its subject matter or formation (including non-contractual disputes or claims).

This licence has been entered into on the date stated at the beginning of it.

SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@enginehousebexley.co.uk.

1. The Terms and Conditions below apply to clients booking meeting and/or conference rooms with The Engine House Bexley Ltd Meeting room services refer to a range of services or any one or some combination of services offered by The Engine House Bexley to customers booking meeting rooms as set out in the description of the particular meeting room or event space on the website.
2. In these terms and conditions ‘we’, ‘are’ or ‘us’ refers to The Engine House Bexley and ‘you’ refers to customers(s).

BOOKING

1. In order to book a meeting room you must register/book via our website. All bookings are subject to availability and to payment in advance of the booking fee. Completion of registration on our website and payment of the booking fee constitutes an offer to us to secure a meeting room and any equipment. We will email formal confirmation of your booking to you and only then will any contract between us be formed. Such contract will only apply to those services which we have confirmed in our confirmation email. The booking is confirmed [by email] once payment in full is received. Access may be denied if you have not paid in advance. All payments are to be made by debit or credit card or using other payment methods via online payment gateway. We do not accept payments in cash or by cheque.

EXTENDING YOUR BOOKING

1. If your meeting is likely to overrun the time booked you can amend your booking online subject to availability.  Bookings cannot be extended beyond our normal opening hours of 9.00am to 5pm on working days. 

AGENTS

1. Agents booking a meeting for a customer must disclose the identity of the customer and confirm that they are duly authorised by the customer to make the booking in the absence of which we will not be obliged to honour the booking. 
2. Agents booking on their own account must disclose the identity of the customer, firm or company that the booking corresponds to.
3. In either case, agents will remain liable for the total booking fee in the event that the client declines to pay.

CANCELLATIONS

1. If you cancel or fail to use the booking you will remain liable for the total booking fee.  No refunds will be given for cancellation or failure to use the booking. However with 24 hours notice before the start of the meeting we can amend the dates if you need to rearrange so long as the booking duration remains the same and is not split up into multiple bookings. Any bookings made using promotional or discount code are strictly none refundable however dates may be amended at the discretion of The Engine House Management team.    

EQUIPMENT

1. The hiring of a meeting room includes the hiring of all tables and chairs and equipment within the room as detailed in the room specification on the website.
2. If you plan to use your own computer/laptop during the room hire it must be PAT tested to conform with other legal requirements.
3. Any additional technical equipment you may wish to bring to the meeting room must be agreed with us prior to the event and all such equipment must demonstrate it has been PAT tested.
4. You are liable for any damage to or loss of our furniture, the meeting room or equipment (whether yours or ours).  In the event of any damage or loss to our furniture, the meeting room or our equipment we will send you an invoice for the cost of repair and/or replacement which must be paid within seven days.
5. You must not disconnect, change or tamper with any cabling or connections in the meeting room.  In the event of any technical issues our staff will endeavour to rectify the same for you.
6. You must not move furniture from the meeting room to any other part of our premises without our consent.
7. We do not hold adaptors or chargers and so please bring your own should they be required.

INTERNET

1. You are entitled to the use of free internet access subject to you always complying with the relevant provisions of the Digital Economy Act 2010 when using the free internet connection.
2. The Engine House provides internet access through its third-party service provider. To provide support for these services, The Engine House may share information including your personal data such as name, email address and contact numbers with the third-party service provider.  You acknowledge and consent to The Engine House sharing your personal data with the our third-party service provider of internet access and service desk support solely for the provision of these services to you. 
3. In the event that The Engine House experiences any issues with the provision of internet service (whether temporary suspension or otherwise) The Engine House will not accept any liability or be held responsible for any loss or damage whatsoever which may be occasioned to a customer as a result of the occurrence of such issues.  This limitation and exclusion of liability and responsibility shall apply however such loss or damage may arise whether directly or indirectly and you waive any right to make any claim whatsoever against The Engine House Bexley or any of the affiliated companies arising out of or in connection with any such loss or damage. 

TECHNICAL SUPPORT

1. These terms and conditions (“Agreement”) are the legal terms and conditions on which Provider (“The Engine House”) provides IT services as defined further below (the “Services”) to you (the “Client”). This Agreement governs your use of the Services and will apply to any provision of any Services by Provider to you.

INTERPRETATION

‘Services’

1. Remote work support for customers relating to access and connectivity requirements.
2. Client acknowledges and agrees:

• that the Client shall pay no fee in respect of the Services provided by Provider; and
• that the essential purpose of this Agreement is to limit the liability of Provider in respect of the provision of Services, and that the charging of fees would be required if Provider were to assume any further liability other than as set forth herein.

1. Nothing in this Agreement shall limit or exclude Provider’s liability for:

• death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors (as applicable);
• fraud or fraudulent misrepresentation;
• breach of the terms implied by section 12 of the Sale of Goods Act 1979;
• defective products under the Consumer Protection Act 1987; or
• any matter in respect of which it would be unlawful for Provider to exclude or restrict liability.

1. Subject to Clause 22:

• Provider shall under no circumstances whatsoever be liable to the Client, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit or revenue, loss or inaccuracy of data, equipment downtime, business interruption or any indirect, incidental, punitive, exemplary, special or consequential loss or damages however arising under or in connection with this Agreement or the Services; and
• Provider’s total liability to the Client in respect of all other losses arising under or in connection with this Agreement and the Services, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed £1.

THE SERVICES ARE BEING PROVIDED “AS IS”, WITHOUT ANY WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING, PROVIDER EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, AND INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUALITY, ACCURACY AND NON INFRINGEMENT OF THIRD PARTY RIGHTS TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

RESTRICTIONS ON USE

1. You are responsible for ensuring your own behaviour and that of others attending your meeting is at all times appropriate and in accordance with our principles and values.  We reserve the right to cancel any bookings for meetings that we in our sole discretion deem inappropriate.
2. You must declare when booking the room the purpose of the room hire and the meeting room and equipment must be used for that purpose only. 
3. You must not use the rooms or equipment in any way which results in annoyance or disturbance to us or any of our employees or visitors or which may bring our name into disrepute. 

OUR LIABILITY

1. Any equipment or IT services provided by us are subject to the terms and conditions set out under the technical support provisions of the general terms and conditions.
2. Persons attending our premises to use meeting rooms and/or equipment must keep their personal belongings with them at all times and we accept no liability for damage to or loss of personal belongings.  We do not accept any liability for any loss (including without limitation theft) of any property from our premises save for any damage caused by our negligence in which circumstances our liability shall be limited to the amount of our insurance for such losses.
3. We will not be liable to you or any third party for any business loss (including loss of revenue, profits, contracts, anticipated savings, wasted expenditure, data or good will) or any other loss or damage which does not result directly from our actions or omissions or the actions or omissions of our employees, contractors or agents is consequential or is not reasonably foreseeable to both you and us when the contract between us was formed.
4. Nothing in these terms and conditions excludes our liability to you for personal injury or death caused by our negligence.

LEAVING THE MEETING ROOM AS FOUND

1. You must leave the meeting room clean, tidy and arranged as you found it.  Any failure to comply will result in us issuing an invoice to you for cleaning charges. 

FORCE MAJEURE

1. Neither of us shall be liable or responsible to the other for any failure to perform or delay the performance of any obligations under these terms and conditions that is as a result of force majeure.  Force Majeure shall mean a cause or event that is not reasonably foreseeable or otherwise caused by or under the control of the party claiming force majeure including acts of God, fires, floods, explosions, riots, wars, hurricane, sabotage, terrorism, vandalism, accident, restraint of government, governmental acts, injunctions, labour strikes and other similar events that are beyond our reasonable anticipation and control despite such parties’ reasonable efforts to prevent, avoid, delay or mitigate the effect of such acts, events or occurrences and which events or the effects thereof are not attributable to a party’s failure to perform its obligations under this agreement. 

RISK ASSESSMENT

1. Section 3 of the Management of Health and Safety at Work Regulations 1999 states that every employer will assess the risks to health and safety of those who are in their care and whether that number is five the assessment should be recorded. You will accordingly be required to carry out a risk assessment for your booking.
2. You must make yourself aware of our risk assessment and fire safety procedures and how your activity impacts on it and how our risk assessment impacts upon your activity. 

OTHER TERMS AND CONDITIONS

• The subletting of meeting rooms or equipment or facilities is not permitted.
• Any complaint about any services provided for a meeting or about the meeting room or any equipment provided must be notified in writing to us within fourteen days of your meeting.
• Smoking is not permitted in any of our premises.
• Permission to film or video events must be obtained in advance from us.
• Food and drink must not be brought onto our premises for resale on the premises.
• You are permitted to serve and consume alcohol provided you have our prior written consent and you have notified us when booking the meeting room.
• Any food and beverage consumed within The Engine House meeting rooms must be provided by the onsite café.

DATA PROTECTION AND PRIVACY

1. The Engine House undertakes that, in performing its obligations, it shall comply with the provisions of the General Data Protection Regulations (‘GDPR’) and all other applicable laws relating to the processing of Personal Data as defined in the GDPR and, it shall only process personal data in accordance with, and as anticipated in, this Agreement, the Engine House Privacy Policy and the Meeting Rooms Privacy Notice both of which are available to review on The Engine House website.
2. The Engine House collects and processes customers’ personal data to tailor our range of Services to meet the needs of individual customers and to undertake administrative activities in relation to the Services.  We will share relevant personal data with The Engine House third-party service providers of internet access and support to facilitate your use of our Services.  We will only use your personal information for marketing if you have provided us with specific consent by opt-in to receive marketing from us or from our preferred third-party suppliers.

CHANGES TO THESE TERMS AND CONDITIONS

1. We reserve the right to change these terms and conditions from time to time.  Where possible we will give you reasonable notice of changes and the date they take effect.

LAW AND JURISDICTION

Building: all that land and buildings known as The Engine House, 2 Veridion Way, Veridion Park, Erith, Kent DA18 4AL including all or any Common Parts and Car Parks shown edged and hatched in blue on the plan attached to this licence titled Plan 1 The Building.

Car: a private motorcar or van which belongs to the Licensee.

Car Park: the car park area that serves the building shown edged and hatched in green on Plan 1 and Car Parks shall have the same meaning.

Common Parts: any parts of the Building designated by the Licensor from time to time for the common use and enjoyment by the Licensee and other authorised users of the Building to include (but not limited to) roads, paths, entrance halls, corridors, lifts, staircases, landings, kitchens, toilet facilities etc and otherwise described in the Handbook.

Competent Authority:  any statutory undertaker statutory public local or other authority or regulatory body or any court of law or government department or any of them or any of their duly authorised officers.

Entry Hours: Monday to Friday 9.00am to 5.00pm.

Handbook: the occupiers handbook provided to and/or available on request to the Licensee as varied from time to time

Lease: the underlease dated 15 March 2007 and made between (1) The Mayor and Burgesses of the London Borough of Bexley and (2) The Engine House Bexley Limited and all documents supplemental or collateral to that lease.

Necessary Consents:  all planning permissions and all other consents, licences, permissions, certificates, authorisations and approvals whether of a public or private nature which shall be required by any Competent Authority for the Permitted Use.

Permitted Use: use of the building for the purpose of the Licensee’s registered postal office, [a telephone service, including a personal answering service, voicemail and call forwarding] only.

Use Prevention Measure: any mandatory measure imposed by the Government for the prevention or delay of the spread of coronavirus or any other epidemic or pandemic disease which requires the Licensee not to use the Desk (or any part of it) for the Permitted Use or the Licensor to prevent or restrict access to the Building for the Licensee (including its employees and authorised third parties so that the Lessee would not be able to use the Desk (or any part of it) for the Permitted Use.

VAT:  value added tax chargeable under the Value Added Tax Act 1994 and any similar replacement tax and any similar additional tax.

• A person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality).
• Unless the context otherwise requires, words in the singular shall include the plural and, in the plural, shall include the singular.
• reference to laws in general is a reference to all local, national and directly applicable supra-national laws as amended, extended or re-enacted from time to time and shall include all subordinate laws made from time to time under them and all orders, notices, codes of practice and guidance made under them.
• Unless otherwise specified, a reference to a statute or statutory provision is a reference to it as amended, extended or re-enacted from time to time and shall include all subordinate legislation made from time to time under that statute or statutory provision and all orders, notices, codes of practice and guidance made under it.
• Any obligation on a party not to do something includes an obligation not to allow that thing to be done and an obligation to use best endeavours to prevent that thing being done by another person.
• A working day is any day which is not a Saturday, Sunday bank holiday or a public holiday in

1. Licence
   • Subject to clause 3. (Licensee’s obligations) and clause 5 (Termination) and in consideration of the Deposit the Licensor permits the Licensee to use the Building for the Permitted Use for the Licence Period in common with the Licensor and all others authorised by the Licensor (so far as is not inconsistent with the rights given to the Licensee to use the Building for the Permitted Use) and may park one Car in the Car Park on a first come first serve basis.
   • The Licensee acknowledges that:
     • the Licensee shall use the building as a licensee and that no relationship of landlord and tenant is created between the Licensor and the Licensee by this licence;
     • the Licensor retains control, possession and management of the Building and the Licensee has no right to exclude the Licensor from the
     • this licence, granted by this agreement is personal to the Licensee and is not assignable and the rights given in clause 7 (Licence) may only be exercised by the Licensee and its employees.
     • the Licensee shall use the Car Park on a first come first served basis as a licensee and no relationship of landlord and tenant is created between the Licensor and the Licensee by this licence; and
     • the Licensor retains control, possession and management of the Car Park and the Licensee has no right to exclude the Licensor nor any other occupier of the Licensor from it.

1. Licensee’s obligations

The Licensee agrees and undertakes:

• to pay to the Licensor the Licence Fee payable without any deduction in advance on the first day of each month and proportionately for any period of less than a month the first such payment being for the period from and including the Licence Fee Commencement Date to the end of the month following such date to be made together with such VAT as may be chargeable on the Licence Fee;
• to only access the Building during the Entry Hours for the purposes of accessing post [and Meeting Rooms when booked];
• that the Licensee does not have any right of fob access to the building and can only enter the building through the consent of a member of the reception desk for access to post [and Meeting Rooms when booked];
• not to display any advertisement, signboards, nameplate, inscription, flag, banner, placard, poster, signs or notices at the
• not to do or permit to be done in the building anything which is illegal, or which may be or become a nuisance (whether actionable or not), annoyance, inconvenience or disturbance to the Licensor or to tenants or occupiers of the
• not to cause or permit to be caused any damage to the building or any neighbouring property or any property of the owners or occupiers of the same;
• not to do anything to threaten, injure or cause distress to other users of the Building;
• not to interfere with the conduct of the business of any other occupiers of the building.
• not to do anything that will or might constitute a breach of any Necessary Consents affecting the Building or which will or might vitiate in whole or in part any insurance effected by the Licensor in respect of the Building from time to time;
• not to do anything in the building that would or might cause the Licensor to be in breach of the tenant's covenants and the conditions contained in the Lease;
• to observe the rules and regulations contained in the Handbook governing the Licensee's use of the Common Parts and the Car Park;
• to indemnify the Licensor and keep the Licensor indemnified against all losses, claims, demands, actions, proceedings, damages, costs, expenses or other liability in any way arising from this licence; any breach of the Licensee's undertakings contained in clause Error! Reference source not found. (Licensee’s obligations) and/or the exercise of any rights given in clause 7 (Licence to occupy);
• to comply with all applicable laws and contractual obligations concerning confidentiality and data protection;
• to give details on the Licensor's request of who is using the Car Park and the registration number of any Car;
• to pay to the Licensor interest on the Licence Fee or other payments at the rate of 4 per cent per annum above the base rate of the Bank of England from time to time calculated on a daily basis from the due date until payment if the Licensee shall fail to pay the Licence Fee or any other payments due under this licence within 14 days of the due date (whether formally demanded or not);
• to maintain public liability insurance in the Licensee’s name to cover claims for injury to or death of any person or loss or damage to any real or personal property.

1. Annual License Fee Increase

Licence Fees are reviewed annually by the Licensor, on the 1st of April each year. If required, the License Fee will be amended to reflect market value and the Licensee will be notified of this in advance.

1. Termination
   • This licence shall end on the earliest of:
     • immediately at the request of the Licensor to the Licensee upon a breach of any of the Licensee's obligations contained in clause Error! Reference source not found.; or
     • the expiry of not less than 30 days’ notice given by the Licensor to the Licensee or by the Licensee to the Licensor at any time.

5.2 Termination of this licence shall not affect the rights of either party in connection with any breach of any obligation under this licence which existed at or before the date of termination.

1. Deposit

Following any breach of the terms of this licence the Licensor shall be entitled to withdraw from the Deposit such proportion of the Deposit as may be reasonably necessary to make good that breach and such sum as necessary to satisfy expenses. The balance shall be repayable to the Licensee at the end of the Licence Period. 

1. Notices

Any notice or other communication given under this licence shall be in writing and shall be delivered by hand or sent by pre-paid first-class post or other next working day delivery service to the relevant party and will be deemed to have been received if delivered by hand, on signature of a delivery receipt or at the time the notice or other communication is left at the proper address if sent by pre-paid first-class post or other next working day delivery service, at 9.00 am on the second working day after posting if sent by pre-paid first-class post or other next working day delivery service, at 9.00 am on the second working day after posting.

1. No warranties for use or condition

The Licensor gives no warranty that use of a Desk possesses the Necessary Consents for the Permitted Use and the Licensor gives no warranty that the Facility is physically fit for the purposes specified in clause 7 (Licence to use hot desk).

1. Limitation of Licensor’s liability

The Licensor is not liable for:

• the death of, or injury to the Licensee, its employees, customers or invitees to the building; or
• damage theft or loss of any property of the Licensee; or
• any losses, claims, demands, actions, proceedings, damages, costs or expenses or other liability incurred by Licensee or the Licensee's employees, customers or other invitees to the building in the exercise or purported exercise of the rights granted by clause 7 (Licence to use hot desk);
• any liability due to technological reasons or temporary internet outage outside of the Licensors control; or
• for any period where Use Prevention Measure is taken by the Licensor.

1. Third Party Rights

A person who is not a party to this licence shall not have any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this licence.

1. Governing law

This licence and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

1. Jurisdiction

Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this licence or its subject matter or formation (including non-contractual disputes or claims).

This legal agreement is between the purchaser (“you”) and The Engine House Bexley its affiliates and partners (collectively, “The Engine House Bexley Ltd”, “we”, “us” or “our”). It sets out your legal rights and responsibilities and our legal rights and responsibilities.

Please read the following terms and conditions before you proceed to order any 3D printed product services (“Product” or “Products”) on our website. By electing to purchase any Product, you agree to be legally bound by this agreement. These terms and conditions apply to the order placed by you and the supply of the Products by us to you.

If you are ordering a Product as a consumer (for purposes outside of your business, craft or profession), please note that you have additional statutory protections under the Consumer Rights Act 2015 and other consumer law and regulations. Please also note that some of the provisions in this agreement only apply to business customers and these have been clearly referenced as such.

If you have any questions about this contract, any orders you have placed or require this contract in another format, please contact us by:

1. sending an email to info@enginehousebexley.co.uk; or
2. calling us on 0208 320 100 (our telephone lines are open Monday - Friday 0830 -1700.

By using this website and service, you acknowledge to have read, understood, and agree to be bound by these “Terms and Conditions” and to comply with all applicable laws and regulations. If you do not agree to these Terms and Conditions, you should not use The Engine House Bexley Ltd services and Website and/or Online quoting system. You may wish to print a copy of these Terms and Conditions or save them to your computer for future reference.

The Engine House Bexley Ltd uses a third party software from AMFG Autonomous Manufacturing for its automatic uploading system that will validate your order and automatically price the order for you. Please note that AMFG will not hold any of your personal data and thus will not share any of your personal data. We will not be liable for any errors, omissions or breaches made by AMFG.

The Engine House Bexley Ltd Services

The Engine House Bexley Ltd Services is comprised of multiple services provided through the Website enginehousebexley.co.uk. The Services relating to these Terms & Conditions allows you to upload a 3D file to our website, view it in 3D, have it tested for manufacturability and finally have parts 3D printed (‘manufactured’) by us using technology including SLA & SLS 3D Printing to deliver you the Product.

Unless stated differently during the checkout process, all fees will be paid and collected by The Engine House Bexley Ltd. If your model is unable to be manufactured or has features such as thin walling that may lead to poor results of the manufacturing process, you will be contacted and advised of the changes that need to be made. If changes to the parts are not possible, The Engine House Bexley Ltd will issue a refund providing that manufacturing has not commenced.

It must be noted that third party software from AMFG Autonomous Manufacturing checks the design/file for manufacturability and – where possible – automatically repairs by making small changes to the file if needed. A model that successfully passes our AMFG software’s check for manufacturability, either before or after having been repaired, may still not be able to be manufactured. We periodically inspect uploaded models and notify if the part cannot be made, but we shall not be held responsible for any loss, damage or costs incurred if the model has features that are outside the guidelines or ability of our machines’ ability.

• Ordering Parts Online/Getting a Quote

To order a 3D print of a model or file you have designed or that you found online, the file will need to be uploaded to our instant quoting portal operated by AMFG and found on enginehousebexley.co.uk in a required format specified by AMFG. Once uploaded and repaired, you select the desired material, colour, and post-processing services as well as quantity. Following this, we will ask you to provide us with the information we need for your order’s delivery.

Quotes are valid for 30 days from the date of issue.

By electing to purchase the Product, you warrant that all information you have submitted is true, valid and accurate.

• Unacceptable Orders, Cancellation of Orders By Us

Any functioning weapons or parts from weapons will not be manufactured. Any attempts to upload parts for weapons or other dangerous items concealed or disguised as other parts to bypass this rule will remain your sole responsibility and you will be held liable for any legal implications or law enforcement actions.

In some cases, there may be reasons why we cannot fulfil or accept or must cancel your order during the entire ordering process, even after our acceptance of your order. Such reasons can be for example but not limited to the unfeasibility of the model, the features of your model, the destination of the delivery you indicated in your order or internal business reasons. If there is need to cancel your order for any reason, we will contact you via email and we will not process the order. If you have already paid for the Products, we will refund you the amount due.

• Online Pricing

The prices stated on our website or AMFG Online quoting portal are based on options, delivery time and delivery method. You can choose the most suitable option for your needs and please note that these options are valid only for the moment that they are displayed. All prices are shown in UK pounds sterling. We reserve the right to change our prices on the website at any time without prior notice. Such changes, however, will have no effect on orders completed before the posting of a new price or where valid quotes are redeemed. We do our best to prevent errors in the pricing. However, should an error occur with our online quoting system, we are not bound by our offer and may cancel the order. If we need to cancel the order, we will notify you by email, as described in the above section.

4) Payment and Pricing

All payments are to be made in full before printing. Lead times for the printing process start on completion of payment and not from the time of the upload.

Payment should be made through the website portal/payment gateway using a debit or credit card. For business users, an invoice payment system is available for pre-approved accounts.

Please contact us at info@enginehousebexley.co.uk if you wish to place an order but are unable to use the payment processes described above.

We will do all that we reasonably can to ensure that all the information you give us when paying for the Product is secure by using an encrypted secure payment mechanism. However, in the absence of negligence on our part, any failure by us to comply with this contract or our Privacy Policy (see section 23) or breach by us of our duties under applicable laws, we will not be legally responsible to you for any loss that you may suffer if a third party gains unauthorised access to any information that you give us

• Acceptance of Your Order

After accepting your order, you will be notified by e-mail to the address provided in your Engine House Account or the e-mail address used should you choose to order as a guest. The order confirmation will be effective as of the date on which the order confirmation is sent to you. If we cannot accept your order due to any reason described in clause 2, we will contact you by email. You should verify the details in the confirmation email.

6) Lead Times

Lead times are not guaranteed. Occasional or unpredictable factors such as faulty or broken machines, material shortages, supply chain issues, power cuts and acts of God may cause manufacturing to be delayed. We expect that the delays may only be by up to 10 days, but we will inform you if the delay in lead times will exceed 10 working days.

If your order has been completed using express or 3-5 working days delivery and order are delayed by an extended period, we may issue a partial refund to equal the cost of your order as a standard delivery option, however we will be unable to offer a refund of the order value if production as started.

7) Shipping & Delivery

Your order will be delivered to your shipping address set out in your order. We can only deliver to addresses within the United Kingdom. We will use our commercially reasonable efforts to ship the 3D Model to the shipping address within the delivery time indicated in our confirmation email; nevertheless, depending on your shipping address it may take longer or will be available for collection by a courier, arranged by you at your cost depending on the service you choose.

You will own the Product once it has been dispatched to your shipping address. Delivery is complete once the Products have been unloaded at the shipping address or collected by your courier and the Products will be at your own risk from that time.

We are not liable for incorrect shipping addresses, and no refunds are given if incorrect shipping addresses are submitted. Please therefore check the order carefully before confirming it. Please also check the delivery address on email notifications. The Engine House Bexley Ltd will not be liable for any damage or cost caused by delay in shipping or delivery. You are responsible for ensuring that your order is complete and accurate.

8) Cancellation of your order

Due to the custom nature of the manufacturing process, your bespoke order cannot be cancelled after it goes into production.

We are not responsible for your design or parts printed should it not work, be fit for purpose, or not fit the designed intent unless what we provide is considerably dimensionally different to what has been supplied to us by uploading the part to our AMFG Online Quoting System.

9) Minimum Guaranteed Thickness of 1mm

Parts are guaranteed with a minimum wall thickness of 1 mm. We will print Products thinner than 1 mm, but it is at your own risk. These parts can be brittle and break easily.

10) Post Processing

Our post processing services, which include polishing, bead blasting, and dyeing are additional processes with added costs to the manufacturing time and lead times that are stated. You agree when selecting one of these services there may be a delay in delivery of up to 2 working days.

11) Use of Third Party Companies

In certain circumstances, it may be necessary for us to outsource orders to third party companies to complete orders. We will not be held responsible if there are any issues or longer than usual lead times caused by using this third party. In such cases, we will endeavour to contact you by email in advance of the order being outsourced to allow you to cancel the order.

12) Refund of Production Run Sample 

Our minimum order value is £40, excluding VAT. In the event that you subsequently purchase a batch run of 30 or more units we will refund the cost of the sample print/ or £40 (whichever is the lower amount) once the small batch run order has been completed. To obtain the refund you must contact info@enginehousebexley.co.uk within 5 days of your batch run email order confirmation. 

13) Part Accuracy

We will not guarantee any 3D prints to any specific degree of accuracy, as most parts are completely different and are subject to uncontrollable outcomes such as:  shrinkage, warping and breaking due to their geometry which we cannot evaluate before manufacturing. Most parts are within the industry standard of +/- 0.3 mms of the original dimensions. No reprints will be offered if a part falls within the stated tolerances. If a part does fall outside of these tolerances, it is at our discretion as to whether the part will be reprinted.

Any Products that are under our 1 mm guaranteed thickness is not covered to any level of accuracy.

16) Order Refunding or Reprinting

In the rare cases that orders must be reprinted, or orders are to be refunded due to issues with the printed parts, all Products must be shipped back to us at your cost.   

Any refunds or reprints that are agreed by us will be completed within 10 working days unless otherwise stated by refunding you on the card which you paid with.

17) Issues with Order/Complaints

Complaints or faults with your order must be made within 14 days of the order being received. Failing to do so will waive all rights to any reprints or refunds. The Engine House Bexley Ltd advises that you check all parts of your order on delivery for any faults or issues.

We seek to resolve any disputes with you quickly and efficiently. Please contact us at info@enginehousebexley.co.uk and we will do our best to resolve your complaint. If you are unhappy with the outcome, we can proceed to enter mediation via the Centre for Effective Dispute Resolution. 

18) Trade Business Account Payments (this does not apply if you are purchasing as a consumer for purposes outside of your business, craft or profession)

On approved trade accounts, payment of invoices must be made in full without any deduction within 30 days.

19) Promotional Codes

We may apply promotional codes which will apply a discount on orders. The promotional code will have an end date and codes used after this end date will not be valid. These promotion codes are only valid for orders placed online and only one promotion code can be used per order.

We reserve the right to change these Terms and Conditions at any time.

20) Warranty

As The Engine House Bexley Ltd is independent of the design of the parts we print or manufacture, we will not offer any warranty on any parts/prints and will not insure against design in any way. Though 3D printing/additive manufacturing is an excellent and cost-effective way to manufacture small batches and one-off Products, the quality and price are unlikely to match those of mass-produced Products using traditional methods such as CNC & Injection Moulding. Misunderstanding of strength, surface finish and cost will not be grounds for a refund in any case.

Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by the law.

The terms implied by sections 13 to 15 of the Sale of Goods Act 1979 are, to the fullest extent permitted by law, excluded from the Contract. (This does not apply if you are purchasing as a consumer for purposes outside of your business, craft or profession)

We will not be responsible for ensuring that the product of the Services purchased is suitable for your purposes. 

You agree not to use the Products for any resale purposes.

21) Fit for Purpose

All parts that The Engine House Bexley Ltd 3D print/manufactures shall conform with the approved design, be free from material defects in material and workmanship, be made with reasonable care and skill and will be of satisfactory quality (within the meaning of the Sale of Goods Act 1979). Nevertheless, we emphasise that any part or model manufactured for any other purpose than that of prototyping & model making should be submitted for testing by the relevant regulating bodies for certification if required and deemed fit for purpose. We accept no responsibility for parts used for any other purpose than prototyping & model making.

The Products are intended for use only in the UK. We do not warrant that the Products comply with the laws, regulations, or standards outside the UK.

22) Intellectual Property
You shall retain sole ownership of the copyright in files, all text, illustrations, software files and other materials provided by You.

Where all sums owed to us under this agreement have been received, we will assign to you all intellectual property rights (including copyright) in the final product as are owned by us and capable of assignment. All images, text, layouts, website scripts, and source code appearing on or associated with our websites are copyright of The Engine House Bexley Ltd. All media published on our website remains the intellectual property of The Engine House Bexley Ltd. We shall have the right to use your name & logo royalty-free in any marketing material.

You represent and warrant to us that any elements of text, graphics, images, designs, trademarks, or any other material supplied or disclosed to us are the sole property of You or that you have written permission from the rightful owner to use each of those elements which you will produce upon request. You represent and warrant that our use of any material submitted by you shall not infringe the intellectual property rights of any third party whatsoever. We will inform the relevant governing bodies in the event that we find our self in possession of an illegal image. You will be liable for any Product produced by us for You using or containing anything supplied or disclosed by the You which infringes the intellectual property rights of any third party.

If you are a business customer, you will indemnify and keep indemnified The Engine House Bexley Ltd. fully against all claims, proceedings, actions, damages, losses, costs (including all interest, penalties, and legal costs (calculated on a full indemnity basis) and all other professional costs and expenses) and any other liabilities which may arise out of, or in consequence of such infringement of intellectual property. (This does not apply if you are purchasing as a consumer for purposes outside of your business, craft or profession).

If you would like to discuss the use of a non-disclosure agreement (NDA) relating to your design, please contact us at info@enginehousebexley.co.uk

23) Privacy Policy and Consent to Use of Personal Data

Our Privacy Policy is available on our website at https://enginehousebexley.co.uk/policies/privacy-policy

Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities if you have a query or complaint about the use of your personal information.

You acknowledge that we are subject to the requirements of the Freedom of Information Act 2000 and the Environmental Information Regulations 2004 (SI 2004/3391) and shall assist and cooperate with us to enable us to comply with our information disclosure obligations.

24) Limitation of Liability

These Terms and Conditions set out the full extent of our obligations and liabilities in respect of The Engine House Bexley Ltd Services. Save for any legal responsibility that we cannot exclude by law (such as for death or personal injury), we are not legally responsible for any losses that were not foreseeable to you and us when the contract was formed, losses that were not caused by any breach on our part, any loss of income, loss of profits, loss of data, indirect, incidental, or consequential loss howsoever caused. There are no warranties, conditions or other terms that are binding on us regarding the supply of Services except as expressly stated in these Terms and Conditions. Any warranty, condition or other term arising out of or in connection with the Services or the delivered models which might otherwise be implied into or incorporated into these Terms and Conditions by statute, common law, laws applicable in the country where you ordered the Services or otherwise (including without limitation any implied term as to quality, fitness for purpose, reasonable care, and skill) is hereby expressly excluded. Our maximum aggregate liability under these Terms and Conditions shall not exceed the fee received from you for the relevant purchase.

References to liability in this section include every kind of liability arising under or in connection with the Contract including but not limited to liability in contract, tort (including negligence), misrepresentation, restitution or otherwise.

25) General

Amendment: Any valid variation of this agreement must be in writing and signed by you and us (or our respective authorised representatives).

Third Party Rights: No one other than a party to this agreement has any right to enforce any term of this agreement.

No Waiver: No failure of either party to enforce at any time or for any period any term or condition of the agreement shall constitute a waiver of such term or of that party’s right later to enforce all terms and conditions of the agreement.

Severance: If any provision of the agreement is declared by any judicial or other competent authority to be illegal, void, voidable or otherwise unenforceable, or indication of the same is received by either of the parties from any relevant competent authority, such provision shall be deemed severed from the agreement and the remaining terms of the agreement shall remain in full force and effect.

Events outside our reasonable control: We will not be liable for any delay in performing or failure to perform our obligations under the agreement to the extent that and for so long as the delay or failure results from any cause or circumstance whatsoever beyond our reasonable control (an “event of force majeure”) provided that the event of force majeure is not due our fault or our negligence. We will use our reasonable endeavours to minimise the effects of any event of force majeure on you.

Jurisdiction: The agreement is governed by and is to be construed in accordance with the laws of England and Wales and shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

End of Agreement: If this agreement is ended, it will not affect our right to receive any money which you owe to us under the agreement.

This policy outlines our rules for bringing, caring for and supervising dogs at The Engine House Bexley, 2 Veridion Way, Erith, DA18 4AL.

We expect everyone to read and respect this policy.

Who this policy refers to

This policy relates to all employees and contractors Co Workers & Licensees/members, who have passed their probation period.

Elements

Before your dog is allowed on the premises, you must provide the following information via email to info@enginehousebexley.co.uk

• Confirmation your pet will not cause allergies or other medical problems to people or other pets
  • Confirmation that your pet is adequately toilet and obedience trained
  • Provide details of your dog: name, breed, age, recent photograph
  • Confirmation that your pet is clean, appropriately vaccinated and free of parasites

Dogs will not be considered for inclusion until they are, at least 1 year old and adequately trained. All dogs should be kept on a lead in the owner’s workspace. The owner is responsible for informing others of their dog’s presence. If your dog is unwell, they are not permitted into the office.

 Owner Responsibility 

• Dogs must be supervised at all times in the workplace.
  • Owners are solely accountable and responsible for their dog’s behaviour.
  • Dogs must be walked only in permitted outdoor areas.
  • Owners should clean up after their dog with dog mess cleaned up and removed from site, dog mess MUST NOT be placed in the office Bin.
  • Owners must make sure their dog does not wander into restricted areas (as below).
  • Make sure their dog does not endanger themselves or others.
  • Make sure their dog does not damage company, employee and/or Engine House property
  • Make sure their dog does not distract the other members (e.g. barking constantly, climbing on desks, dog play)

If any of these occur, it falls to the Directors’ discretion to determine the seriousness of the pet’s actions. As a general rule, if the pet misbehaves
three times or becomes overly aggressive, their owner may be prohibited from bringing the pet to the office. Owners will also be responsible for any expenses and cleaning resulting from their pet’s behaviour.

We operate a three-strike warning policy for the following incidents: excessive barking, toileting within the premises, and entering restricted
areas listed below.

Should the dog get three strikes, or bite someone in the office, the dog will be required to leave immediately and will no longer be accepted in the
building.

 Number of Dogs in the office

• A maximum of one dog will be allowed in each office on any day.
  • Should you wish to book your dog in for the day please email info@enginehousebexley.co.uk stating the day you wish to bring your dog in.

Inclusivity

This policy does not apply to service/assistance animals. They are allowed to move freely with their owners. If any problem arises because of service
animals, we will make appropriate accommodations to resolve it.

 Restrictions

Please respect the below-restricted areas where dogs are not allowed:

• Team Meetings
• Meeting rooms during meetings with external parties (unless pre-agreed)
• Co Working Spaces
• Hot Desking Spaces

Liability Statement

In consideration of being permitted to bring a dog to The Engine House Bexley, the dog owner does hereby unconditionally agree to take any and all liability,
claims, demands, actions and causes of actions arising out of or related to any loss, damage or injury that may be sustained by any person, other
dog or property in connection with or related to his/her dog in the workplace.

The employee dog owner further hereby agrees to take full responsibility of the actions of their dog and protect and indemnify (client name) from
any loss, damage, liability and expense, including legal fees, that may be incurred as a result of injuries to persons or other dogs or damage to property, directly or indirectly associated with the employee bringing his/her dog to the workplace.

By becoming a member of The Engine House Bexley, the dog owner expressly acknowledges and represents that he/she has carefully read the foregoing terms and conditions and The Engine House Bexley Dogs in the Workplace Policy and understands the contents thereof.